“PeakSpan Capital led the Series B round”

“Nearly one in five organisations have rolled back or abandoned their artificial intelligence (AI) initiatives after facing quality failures and adoption challenges”

“Salesforce announced Help Agent, a prebuilt service agent set atop the Agentforce platform”

“More than 25 software makers have signed on to its Cross App Access framework, which routes the connections artificial intelligence agents make to enterprise applications through a company's identity controls”

“AI era reshapes power dynamics between software firms and model providers”

“Salesforce Inc. today announced plans to acquire Fin, a major provider of customer service software, for about $3.6 billion.”